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What is the Review My Claim process?
If you have received poor service from your existing solicitor or claims management firm and want us to take over your case, we will review your situation and request that your files are transferred to us. You will be required to sign an authority for us to take conduct of your case.
If you are unhappy with the compensation you have received, we will conduct an initial review to see whether your case was undervalued and check you have received compensation for all the damages you are entitled to. If your case was undersettled, we will file a professional negligence case against your previous solicitor and claim for any additional compensation you should have received had the solicitor done their job properly.
If your solicitor has missed the limitation deadline, we will request that your files are transferred to us and try to continue proceedings as normal. If we are unable to do this, we will file a professional negligence claim against your previous solicitor in order to recover the compensation you would have received had they not missed the limitation deadline.
If you can’t find a solicitor to take on your claim, we will happily review your case. If we feel that you have a genuine claim we will take on your case, request evidence regarding your injury and losses and then issue legal proceedings.